Telebirr, a popular mobile money service in Ethiopia, offers users a fast, easy, and secure way to manage digital payments, send money, and even make international remittances.
Opening a Telebirr account is simple and can be done in a few different ways: through the Telebirr app, USSD code, or by visiting a Telebirr agent. Below is a step-by-step guide on each method to help you get started.
1. Opening a Telebirr Account via the Telebirr App
Using the Telebirr app is one of the easiest ways to create an account, giving you access to Telebirr’s features in just a few taps. Follow these steps to get set up:
- Step 1: Download the Telebirr app from the Google Play Store or Apple App Store.
- Step 2: Open the app and select the registration option.
- Step 3: Enter your mobile phone number and verify it with a code sent via SMS.
- Step 4: Fill in your personal details, such as name, date of birth, and ID information.
- Step 5: Set up a secure PIN to keep your account protected.
Once you complete these steps, your account will be active, and you’ll be ready to use Telebirr for digital transactions, bill payments, and more.
2. Registering via USSD Code
If you don’t have access to the app, you can open a Telebirr account using a simple USSD code, even on a basic mobile phone:
- Step 1: Dial *127# on your phone.
- Step 2: Choose the registration option from the menu.
- Step 3: Follow the prompts to enter your personal details, like your full name and ID information.
- Step 4: Confirm the details, and you’ll receive an SMS with a PIN to activate your account.
This method is highly accessible, especially for those without internet connectivity.
3. Registering with a Telebirr Agent
For anyone who prefers in-person assistance, visiting a Telebirr agent is also an option:
- Step 1: Visit a nearby Telebirr agent, typically found at Ethio Telecom locations or in various retail shops.
- Step 2: Bring a valid ID, such as a passport or driver’s license.
- Step 3: The agent will help you with the registration process and may even add an initial balance to your account so you can start transacting right away.
Benefits of Having a Telebirr Account
With a Telebirr account, you can access a wide range of features, including:
- Digital Payments: Send and receive money instantly.
- Bill Payments: Pay utility bills directly from your mobile device.
- Airtime Top-Up: Recharge your phone or send airtime to others.
- QR Code Payments: Use QR codes for seamless transactions at participating stores.
- International Remittance: Receive money from abroad easily.
For more information on Telebirr’s services and the latest updates, you can check out Ethio Telecom’s official website.
Conclusion
Opening a Telebirr account is quick and offers several convenient ways to get started, regardless of your phone type or internet access.
Whether you use the app, USSD code, or visit an agent, you’ll be able to unlock a range of cashless services to make managing your finances easier.
With Telebirr’s growing popularity and extensive services, signing up is definitely a step worth considering if you want a reliable digital payment solution in Ethiopia.
How to Open a Telebirr Account: FAQs
Telebirr, a mobile money service by Ethio Telecom, allows users to send, receive, and manage money digitally. Here’s a detailed FAQ to guide you:
1. What is Telebirr?
Telebirr is a mobile-based financial service provided by Ethio Telecom, enabling users to perform transactions such as money transfers, bill payments, and purchases via a mobile app or USSD service.
2. Who can open a Telebirr account?
Anyone with an Ethio Telecom mobile number can register for a Telebirr account. Both individual users and businesses are eligible.
3. What are the requirements to open a Telebirr account?
- An active Ethio Telecom SIM card.
- A valid ID (e.g., national ID or passport).
- Access to a smartphone (for app users) or a basic phone (for USSD users).
4. How do I open a Telebirr account using the app?
- Download the App:
- Go to the Google Play Store or Apple App Store.
- Search for “Telebirr” and download the app.
- Register:
- Open the app and select “Register.”
- Enter your Ethio Telecom mobile number.
- Create a 4-digit PIN for security.
- Fill in personal details such as name and ID number.
- Verification:
- Enter the OTP (One-Time Password) sent to your mobile number.
- Once verified, your account is activated.
5. Can I register without a smartphone?
Yes, you can register using the USSD code:
- Dial *127# on your Ethio Telecom mobile.
- Follow the prompts to provide your details and create a PIN.
- Your account will be activated after verification.
6. Is there a registration fee?
No, opening a Telebirr account is free of charge.
7. How do I deposit money into my Telebirr account?
- Visit a nearby Telebirr agent and provide your mobile number.
- Transfer money from your bank account if your bank is linked to Telebirr.
- Request a peer-to-peer transfer from another Telebirr user.
8. How secure is my Telebirr account?
Telebirr ensures account security by:
- Using a 4-digit PIN for all transactions.
- Sending SMS notifications for every transaction.
- Providing user support to report lost/stolen phones or suspicious activity.
9. Can I open multiple Telebirr accounts?
No, Telebirr only allows one account per mobile number.
10. What services can I access with Telebirr?
- Money transfers to other users or bank accounts.
- Bill payments (electricity, water, etc.).
- Mobile airtime and data purchase.
- Online and in-store purchases with merchants accepting Telebirr.
11. What should I do if I forget my PIN?
- Use the “Forgot PIN” option in the app or dial 127#.
- Follow the prompts to reset your PIN using your registered mobile number and ID.
12. How can I contact Telebirr customer service?
- Call Center: Dial 7070.
- Email: support@telebirr.com.
- Visit: Any Ethio Telecom branch.