You want to check your money, send cash to family, or pay bills without going to the bank. The new CBE Mobile Banking(New) app makes it simple. Commercial Bank of Ethiopia built this app so you can handle your accounts anytime, anywhere. No long lines. No waiting. Just your phone.
This guide covers everything you need. We explain what the app does, how to get it, how to start using it, and why it beats the old ways. If you have a CBE account, this app can save you time and stress every day.
What Is CBE Mobile Banking(New)?
CBE Mobile Banking(New) is the official app from Commercial Bank of Ethiopia. It lets you do banking on your Android or iOS phone. The bank made this new version better, faster, and easier than before.
You get real-time info on your accounts. You can move money, pay bills, and check rates right away. It works for anyone with a CBE account. Even people with power of attorney or vision problems can use it.
The app is different from CBE Birr. CBE Birr is great for quick mobile money and agents. The new Mobile Banking app gives you full control over your regular CBE bank accounts. It feels fresh, with a clean screen and quick actions.
Key Features of the New CBE Mobile Banking(New) App
The app packs in useful tools. Here is what you can do:
- See your account balance right now
- View your full account statement
- Transfer money between your own CBE accounts
- Send money to saved beneficiaries
- Add, list, or delete beneficiaries
- Check live exchange rates
- Send local money using just a phone number
- Find the nearest ATM on a map
- Ask for a new cheque book
- Make QR payments
- Pay utility bills (electricity, water, etc.)
- Buy travel tickets
- Get quick notifications for every action
New updates in 2026 added better security, support for Visa and MasterCard, and faster QR code sharing. The app feels smooth and loads fast.
| Feature | What It Does | Why It Helps You |
|---|---|---|
| Real-time Balance | Shows money now | No more guessing |
| Money Transfer | Send to own accounts or others | Quick and free for many transfers |
| Bill Payments | Pay utilities and more | No late fees |
| ATM Locator | Map of nearby ATMs | Find cash fast |
| QR Payments | Scan or create QR | Pay shops without cash |
| Exchange Rates | Live rates | Good for travel or family abroad |
How to Download and Install the App?
Getting the app takes one minute.
For Android phones:
- Open Google Play Store.
- Search “CBE Mobile Banking”.
- Pick the official app by Commercial Bank of Ethiopia.
- Tap Install.
For iPhone (iOS):
- Open the App Store.
- Search “CBE Mobile Banking (New)”.
- Tap Get and install.
Make sure your phone runs Android 7.0 or newer, or the latest iOS. The app is free. After install, open it. You will need your account details later.
How to Register and Activate Your Account?
You cannot start the app alone. You must visit a CBE branch first.
Here is the easy process:
- Go to your nearest CBE branch with your ID card and account details.
- Tell the staff you want to activate CBE Mobile Banking (New).
- They will give you an authorization code and a secret PIN.
- Open the app and enter your phone number and the code.
- Set your own 4-digit PIN for daily use.
- Log in and you are ready.
The whole visit takes about 10 minutes. After that, you never need to go back for simple tasks. If you have any trouble, call the CBE contact center at 951.
Step-by-Step: How to Use the App Every Day?
Logging in is fast. Open the app, enter your phone number and PIN.
Common tasks:
- Check balance: Tap your account on the home screen.
- Send money: Choose Transfer, pick beneficiary or enter phone number, type amount, confirm with PIN.
- Pay a bill: Go to Payments, pick the company, enter your reference number.
- Find ATM: Tap the map icon and see locations near you.
- View statement: Scroll to the statement section for last 30 days or more.
Everything happens in seconds. The app shows a clear confirmation for every action.
Read: Ayaanle Tech Review 2026: Best Apps, Easy Guides, Tech Trends & Tips
Top Benefits of the New App
Why switch? Here are the real wins:
- Save time – no branch visits for daily needs.
- Stay safe at home – avoid carrying cash.
- Track spending – see every transaction instantly.
- Help family – send money to any CBE account or phone fast.
- Lower costs – many transfers and payments have zero or low fees.
Millions already use it. In recent months, mobile banking handled most of CBE’s transactions. It makes life simpler for students, workers, and families across Ethiopia.
How Safe Is Your Money?
CBE takes security seriously. The app uses strong protection:
- Your PIN is secret and only you know it.
- Every login and transfer needs your PIN.
- The bank uses secure API and encryption.
- You get instant alerts for any activity.
- You can lock the app or report issues right away.
Tip: Never share your PIN. Update the app when new versions come out for the latest safety fixes. If you lose your phone, call the bank immediately to block access.
CBE Mobile Banking(New) vs Other Options
You have choices. Here is a quick look:
| Option | Best For | Needs Internet? | Great For Beginners? |
|---|---|---|---|
| CBE Mobile Banking(New) | Full account control | Yes | Yes |
| CBE Birr | Quick mobile money & agents | Sometimes | Yes |
| Internet Banking | Computer use | Yes | Good if you have PC |
The new app wins for most people because it is on your phone and does almost everything.
Tips to Get the Most from the App
- Update the app every month for new fixes.
- Save your top 5 beneficiaries so transfers take two taps.
- Turn on notifications so you see every payment.
- Use the QR feature when you shop – faster than cash.
- Check exchange rates before you send money abroad.
- Keep your phone charged and have data for big actions.
These small habits make banking feel effortless.
How CBE Mobile Banking(New) Is Changing Ethiopia?
The app is now part of daily life for millions. Over 10 million users rely on it. In just nine months, it processed huge numbers of transactions worth trillions of birr. Most CBE customers now do 80% of their banking on phones.
This means faster service for everyone. Shops accept QR payments. Families in rural areas get money the same day. The bank keeps adding features so you get more without extra work.
Frequently Asked Questions
How much does the app cost? It is completely free to download and use. Some services may have small bank fees.
Can I use it without internet? You need data or Wi-Fi for most actions. A few basic checks may work offline.
What if I forget my PIN? Visit your branch again or call 951 for help.
Does it work for joint accounts? Yes, if both people register properly.
Can I transfer to other banks? Yes, local transfers to many banks are possible.
Is the app available for older phones? It works best on newer phones, but check your store for exact needs.
How do I add money to my account? Deposit cash at a branch or ATM, then use the app to manage it.
What if the app shows an error? Restart your phone, check your internet, or update the app. Still stuck? Call the bank.

