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How to Know My Safaricom Number: A Simple Guide

Whether you’ve just purchased a new Safaricom SIM card or have had your number for a while but can’t remember it, finding out your Safaricom number is a straightforward process. Here’s how you can easily check your number using various methods.

Method 1: Using USSD Code

One of the quickest ways to find your Safaricom number is through a USSD code. Follow these simple steps:

  1. Insert your Safaricom SIM card into your phone.
  2. Open your phone’s dialer and dial *100#.
  3. From the menu that appears, select “My Account.”
  4. Then choose the “My Number” option.

Your Safaricom number will be displayed on your screen, allowing you to note it down for future reference.

Method 2: Calling Customer Care

If you prefer speaking to someone directly, you can call Safaricom customer care. Here’s how:

  1. Dial 100 from your Safaricom line.
  2. Follow the voice prompts until you reach the option for knowing your number.
  3. The representative or automated system will provide you with your Safaricom number.

Method 3: Checking Your Phone Settings

On some smartphones, your phone number may be stored within the device settings. Here’s how to check:

  1. Go to Settings on your smartphone.
  2. Navigate to About Phone or About Device.
  3. Look for Status or SIM Status. Here, you may find your phone number listed.

This method may not always work if the number is not stored on the device, but it’s worth checking.

How to Know My Safaricom Number

Conclusion

Remembering your phone number can sometimes be challenging, especially if you don’t use it frequently. Luckily, Safaricom offers several convenient ways to retrieve your number quickly. For more detailed information on how to check your Safaricom number and other useful tips, check out the full article on UgTechMag here​.

How to Know My Safaricom Number: FAQs

If you’re unsure of your Safaricom number, here’s a quick FAQ guide to help you retrieve it.

1. How can I check my Safaricom number using USSD?

You can easily find out your Safaricom number through a USSD code:

  1. Dial *100# on your Safaricom SIM.
  2. Select “My Account” or follow the prompts for “My Number.”
  3. Your number will be displayed on the screen.

2. What if I have an M-Pesa SIM?

For M-Pesa SIM cards:

  1. Dial *234#.
  2. Choose the option for “My Account” or “My Number.”
  3. Your Safaricom number will appear.

3. Can I find my number by calling another phone?

Yes, you can find your number by:

  1. Using your Safaricom SIM to call or text another phone.
  2. Checking the caller ID or the received text on the other phone.

4. How can I check my Safaricom number using the MySafaricom App?

If you have the MySafaricom app installed:

  1. Open the app on your smartphone.
  2. Log in or register using your Safaricom SIM.
  3. Your Safaricom number will be displayed on the home screen.

5. What if I don’t have airtime to call or text?

You can use the free USSD code *100# to retrieve your number without needing airtime.

6. Can I get my Safaricom number by contacting customer care?

Yes, you can:

  1. Dial 100 for customer care.
  2. Verify your identity by providing personal details like your ID number or recent top-up transactions.
  3. The agent will assist you in retrieving your number.

7. Is there a way to check my Safaricom number on a dual-SIM phone?

Yes, follow these steps:

  1. Go to your phone’s Settings.
  2. Navigate to SIM Cards & Mobile Networks.
  3. Select the Safaricom SIM to view its number.

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8. Can I retrieve my number from a Safaricom agent?

Yes, visit a nearby Safaricom shop or agent. Provide your ID, and they will assist you in identifying your number.

9. What should I do if my SIM card is not registered?

If your SIM is unregistered, you might not be able to access some services. Visit a Safaricom shop with your ID to register your SIM and retrieve your number.

10. What if I’m using a new or secondary phone?

Insert your Safaricom SIM into the phone and:

  • Check the number using *100#.
  • Send a call or text to another phone to confirm the number.

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